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Michael's --- Newark, DE

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  #1  
Old 06-15-2008, 08:57 PM
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Angry Michael's --- Newark, DE

Father's Day , June 15, 2008 we decided to go out to eat at Red Lobster but the wait was over an hour. So we decided to go to Michael's. First, there were two teenagers, a nine year old child, and two adults. We were hunger, so the we decided on the buffet bar. My husband chose to order off the menu. He ordered the fried variety seafood platter which was not fresh but frozen for #$21.95. He is a good eater and doesn't leave anything on the plate but tonight he left half. He was really disappointed. The place was not crowded at that time. Still it took the waitress 10 minutes before she came to the table. The kids said the food was luke warm and I have to agree. The stuffed flounder was stuffed with crab and imitation crab meat. Burn muffins and bread were yours for the taken. The kids even gave it the thumbs down. The things that upset me more then anything was the 18% gratuide added to the whole check for parties of 5 or more. It doesn't matter whether they are children or not. It was the worst food I have had in delaware for a $133.00 for my family.
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Old 06-15-2008, 09:06 PM
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Re: Michael's --- Newark, DE

Sunny would have something to say to the manager and it would have been nice at all. After the first bit, I would have ask for the manager and if he or she did nothing I would have gotten up and walked out.
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Old 06-15-2008, 09:20 PM
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Re: Michael's --- Newark, DE

For what it's worth, we went there for Mother's Day brunch and had a delicious meal and very attentive service. I've never ordered off the menu or been there for the dinner buffet, could be a completely different ballgame.

Sorry you had a bad experience!
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Old 06-15-2008, 09:43 PM
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Re: Michael's --- Newark, DE

We went there for Mother's Day brunch a few years ago and I'd never go back. The seating was horrible to get to the buffet, the waitress all but forgot about us, the food wasn't that hot and we got charged for every refill of anything we drank. The bill was hideously expensive. My mom was happy we were all together, but I was pissed at the whole experience, not a great day. Won't go back.
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Old 06-15-2008, 10:54 PM
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Re: Michael's --- Newark, DE

We had our Wedding rehearsal dinner there last year. It went very well. But we had our own room and 2 dedicated servers for a party of about 25/30.

Of course, it wasn't on Mother's Day or Father's Day.

I try to avoid ALL restaurants on those days.

Cooks call out sick (and can you blame them...they don't make a dime extra for doing double the usual work)...waitstaff calls out even though it's a big money day because they have families, too...it's just a wreck half the time.

Though I did have a dynamite experience at Texas Roadhouse on Mother's Day. I was expecting it to be a NIGHTMARE. But it was great.

So it's certainly more than possible to get your act together.

But Michael's is on the high side, pricewise. I'd be pissed if I paid those prices and got a shitty meal and shitty service.
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Old 06-16-2008, 12:41 AM
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Re: Michael's --- Newark, DE

In my opinion, Michaels' food is just so-so, especially the buffet. The only thing I go there for anymore is happy hour on the outside patio. They've got a real nice set-up out there if you're a smoker. I think it's only open during warm weather months. !/2 price appetizers, cheap drafts. I just fill up on that, forget dinner.
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Old 06-16-2008, 06:09 AM
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Re: Michael's --- Newark, DE

We were there for the Easter buffet.. We were not so impressed.. First and only time we had a bad experience.. The other times we were there, we enjoyed ourselves.. I'll probably go back..
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Old 06-16-2008, 06:16 AM
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Re: Michael's --- Newark, DE

I've only ever been there for the $10 Sunday brunch. Not spectacular, but certainly not bad for $10.

As for Red Lobster, my SO is under orders to remind me any time I bring it up that the actual meals there are nothing like what they appear to be in the commercials. The key words are, "Remember the last time we ate there and you came out ranting and raving and screaming for blood about false advertising?"
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Old 06-16-2008, 07:11 AM
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Re: Michael's --- Newark, DE

It's touch and go when we go to Michael's. Most of the time, the service is wonderful and the food (we always get the buffet) is great. But, sometimes, depending on who is working that night and cooking the food, their service just sucks in general. I would have brought the manager over and pitched a fit.
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Old 06-16-2008, 07:38 AM
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Re: Michael's --- Newark, DE

I think I'd be more upset with the set 18% gratuity, for a party of 5... Including kids in that party of 5.. Kids don't eat that much..
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